FAQ

Your images and tours are good for one year from the date your links and deliverables are received. You will have the option to renew them if you like.

Renewal costs after your initial 12-month period are as follows:
Property Website: $25
Photo Links: $25
360 Degree Walkthrough Tours: $65
360 Degree Image Library: $55

When you receive your links and deliverables, you will receive a link to your delivery site. There you will have a link at the top of the page where you can pay for your photos and services

 There you will have a link at the top of the page where you can pay for your photos and services.

Below the link for payment will be an invoice link, you can view and print your invoice right from your delivery site for your records.

We accept payment through PayPal, and you can pay with any major credit card or with your PayPal account. We do not accept cash or checks.

Prior to any photo session, we will request from the client any special areas, property highlights or scenes that they would like to make sure are included in the photo session. If for some reason the photographer does not fulfill these requests, we will schedule a reshoot to get the content needed. If the customer would like to order a reshoot because of wet exterior conditions or items like the windows were not cleaned or are wet and the moisture shows and dominates the view of the image, there will be a charge to come back out and reshoot the necessary areas. The charge will be based on what needs to be photographed to fulfill the order successfully.

As covered in our weather policy section, we do not recommend a photo shoot occurring during or right after rain has fallen. Wet exteriors and wet windows are not a good way to highlight your properties best features.

If the sky is overcast, there will not be a need to reshoot if the customer has purchased our add-on package that includes professional photo editing as we guarantee a blue sky with every professional photo editing order.

We will shoot your property whether it is cloudy, or the skies are clear. We offer a blue-sky guarantee with our professional photo editing service which is included in our Digital Media Package add-on.

We will monitor the weather as your shoot date approaches and we will contact you if we feel we need to change the date of the photography session due to inclement weather 48 hours prior to the scheduled session.

If we advise that a change in dates is recommended but the client still wants to shoot on the scheduled day, there will be a $100 charge to reschedule the shoot if the weather does not allow us to complete the photography session as originally scheduled.

If the client agrees that a reschedule is needed upon our recommendation, there will be no charge to reschedule your shoot.

• If the photographer has not arrived at the shoot location and the session is cancelled, the client will be charged $50.
• If the photographer has arrived at the shoot location and the client cancels the shoot or the property is not prepared for the shoot the client will be charged $75. Twilight photography sessions will be charged $100.
• f the photography session is cancelled due to weather and the client did not notify Central Alabama Photography and Video 48 hours prior to the schedule photography session, a $100 charge will be incurred by the client.

“Yes, we believe in providing transparent and upfront pricing for our services. You can easily view our services and package pricing by clicking on the following link: Click Here!  Additionally, on our website, you will find the pricing details for any add-ons you may be interested in. We want to ensure that you have all the information you need to make an informed decision.

We also encourage clients to check our website regularly for any monthly specials or holiday sales that may be available. We occasionally offer special promotions and discounts during certain times of the year, and these are updated on our website. Keep an eye out for these opportunities to save on our high-quality real estate photography services.

If you have any further questions or need a customized quote, please don’t hesitate to contact us. We are here to assist you and provide the best photography solutions for your real estate needs.”